Rosaline

We offer a 7-day return & 14-days Exchange policy from the date you receive your order.

To be eligible for a return, the product should be in its original condition, unworn, unused, and with all original tags and packaging intact.

To request a return, contact our customer service team on WhatsApp at 01103161083. Please include your order number and explain that you would like to request a return.

Our team will guide you through the return process and provide the required instructions.

Orders placed today are normally prepared and dispatched within 1–2 business days.

Once your order is handed over to our shipping warehouse, the delivery process begins. Your order should then arrive within 3–5 business days, depending on your location and the shipping process.

This means the total estimated delivery time is around 4–7 business days from the date your order is placed.

You will receive your order at the address provided during checkout. Delivery times may vary depending on your location and circumstances with the shipping carrier.

Our products are manufactured by El-Alamia Factory, a company with manufacturing experience dating back to 2003.

Our production takes place in our factory with a focus on medical wear and garment manufacturing. The factory is ISO certified, reflecting our commitment to maintaining quality and production standards.

Our products go through a controlled manufacturing process, from fabric selection and cutting to stitching, finishing, and quality control.

We focus on producing medical wear that combines quality, comfort, functionality, and durability for daily professional use.